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  • About
    • Certifications & Affiliations
    • Experience & Awards
    • United Nations Delegate
    • Media Kit
    • Events
    • Events Archive
    • Testimonials
  • Success in Life
    • Success in Life
      • Speaking Topics
      • Article Archive
    • Maintaining Independence as You Age
      • Speaking Topics
      • Article Archive
    • Success for Students and Youth
      • Speaking Topics
      • Article Archive
  • Success in Business
    • Success in Business
      • Speaking Topics
      • Article Archive
    • Success in Life and Business for Women
      • Speaking Topics
      • Article Archive
    • Success in Financial Services
      • Speaking Topics
      • Article Archive
    • Success for Real Estate Professionals
      • Speaking Topics
      • Article Archive
    • Balancing Life and Business
      • Speaking Topics
      • Article Archive
  • Media
    • Video
    • Published Media
    • Audio
    • Photo Gallery
      • Life Photos
      • Business Photos
      • Media Photos
    • Media Kit
  • Books
    • Above All Else, Success in Life and Business®
    • A Realtor’s Guide to Greater Success
    • Above All Else®, Independence, Happiness and Success in Your Senior Years
  • Speak with Nancy
    • Suggest a Speaking Topic

Managing the Team

Saying “This is Not Part of My Job”

  • In Managing the Team

Running the business efficiently to assure clients or customers are well taken care of, is an important key to the success or failure of a business. If there is no business, there is no job.

It is imperative that everyone “pulls together” to get the job done. To say “this is not part of my job” only removes you from the team and makes you a less valuable employee. Other employees may then have to do the work you refuse to do, making them resentful and causing them to be unwilling to help when you need it.

Especially with the economy as it is today, excellent customer service is a must. And with many jobs hard to find, it is important that you are seen as a valuable team player. When the situation arises, as an employer I suggest you consider the following

Why do I not want to do this? Is it because:

  • It will keep me from getting my own work done on time.
  • I am concerned that I don’t know how to do it, because I have not done it in a long time or I need additional training.

If this is the case, explain it that way and work with them on a solution. It would be helpful for you to have suggestions on how they can help you make this work.

Or is it because

  • You don’t like that type of work
  • You just don’t want to do it

If this is the case, talk about other things you can do to help lighten the load for someone else that is interested in doing the work requested. Otherwise, you need to decide how important this job is to you, if you can do the work required of you or you need to look for other work.

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Nancy Butler

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